Returns & Refunds Policy
At Nimo PC, we stand by the quality of our high-performance hardware and offer a 30-day return window for all components and pre-built systems. Items must be returned in their original packaging with all documentation and hardware included to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your Nimo PC account and navigate to your order history to select 'Request Return' for the specific item.
- 2.Prepare the Hardware
Securely pack your item in its original box, ensuring all cables, manuals, and protective anti-static materials are included.
- 3.Ship to Service Center
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Our technicians will verify the hardware's condition within 3-5 business days, after which your refund will be processed to your original payment method.